Legal Counsel
Company: Intercom
Location: San Francisco
Posted on: October 16, 2024
Job Description:
What's the opportunity?
We are looking for an experienced and dynamic Legal Counsel who
excels in a fast-paced environment, can provide practical and
solution-based guidance to help drive outcomes and enjoys taking on
a diverse range of responsibilities. The successful candidate must
have advanced drafting and negotiation skills, be comfortable
working with business partners worldwide and across time zones and
have well-rounded experience counseling on a variety of legal and
business issues.
This position will report to the Senior Director, Head of
Commercial Legal and will be a key member of the Legal department
at Intercom.
What will I be doing?
- This role will focus on serving as the primary legal partner to
Intercom's Procurement team and also support other commercial and
product matters.
- Support requests from Product/Engineering, People, IT,
Marketing/Events, Sales, Partnerships and other internal clients
and external third parties (e.g., vendors and customers).
- Review and negotiate various types of inbound and outbound
agreements and advise on related legal and business issues,
including SaaS agreements, strategic partnership and inbound
technology agreements, master services agreements, consulting
agreements, data processing agreements and marketing and
event-related agreements.
- Stay up to date on relevant laws, regulations and trends in the
market for relevant subject-matter areas to provide practical
advice to manage risk, facilitate compliance and drive
innovation.
- Manage special projects and collaborate with other members of
the Legal team and cross-functional stakeholders.
- Develop and improve various contract templates and negotiation
playbooks.
- Create and deliver trainings and knowledge-based resource
materials.
- Provide thought leadership and serve as strategic partner in
continuously improving the company's procurement and other legal
team processes.
- Work with Legal Ops to optimize contract metrics tracking and
reporting.
What skills do I need?
- 7+ years of relevant experience in negotiating and counseling
on commercial and technology transaction matters; experience at a
fast-paced, emerging technology growth company and/or in a
technology transactions practice at a law firm preferred.
- Independently lead a range of inbound and outbound contract
negotiations, including with sophisticated vendors and
customers.
- Advanced drafting skills (e.g., ability to draft and adapt
templates and terms and conditions from scratch); strong attention
to detail; excellent written and verbal communication
abilities.
- Solid understanding of software licensing, cloud computing,
intellectual property, data protection, information security,
marketing and employment-related issues related to use of
consultants and independent contractors. Experience with managing
open source and/or font licensing programs is a plus.
- Ability to effectively prioritize workload and manage
expectations; can advance multiple transactions simultaneously,
often balancing tight deadlines.
- Sound judgment to assess risk and manage escalations of
critical business and legal issues to help resolve accordingly;
flexibility to assess and make reasonable concessions when needed
to accelerate deals to meet critical business objectives.
- Strong critical thinking and ability to synthesize information
from various sources to prepare easy-to-understand,
business-influencing work product and insightfully convey
information and legal principles to advise stakeholders.
- Experience with CLM and other integrated end-to-end procurement
and sales software platforms.
- J.D. degree from an ABA accredited law school and licensed
attorney in good standing with California or Illinois state bar or
ability to be registered as in-house counsel if licensed in another
jurisdiction.
Bonus skills & attributes
- You are resourceful, resilient and have a good sense of
humor.
- You are a true team player with an orientation to work
collaboratively; no task is too big or too small for you to take
on.
- You anticipate the needs of others and work to create an
environment of open and honest two-way communication.
- You are able to adapt to Intercom's culture by understanding
our business and customers, by quickly learning our company values
and what matters most to the company and by building strong
relationships with all levels and offices within the
company.
- You have a passion to support business and the versatility and
confidence to take on challenges that are presented to you.
Benefits
We are a well-treated bunch with awesome benefits! If there's
something important to you that's not on this list, talk to us!
:)
- Competitive salary and meaningful equity.
- Comprehensive medical, dental, and vision coverage.
- Regular compensation reviews - great work is rewarded!
- Flexible paid time off policy.
- Paid Parental Leave Program.
- 401k plan & match.
- In-office bicycle storage.
- Fun events for Intercomrades, friends, and family!
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay
Area is $174,000-$204,600. Actual base pay will depend on a variety
of factors such as education, skills, experience, location, etc.
The base pay range is subject to change and may be modified in the
future. All regular employees may also be eligible for the
corporate bonus program or a sales incentive (target included in
OTE) as well as stock in the form of Restricted Stock Units
(RSUs).
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Keywords: Intercom, Davis , Legal Counsel, Legal , San Francisco, California
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